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Technical Documentation Library
Link user manuals, assembly diagrams and technical drawings to machines and parts. Dealers get to the right document instantly.
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Exploded Spare Parts Diagram
Visualize each machine by its bill of materials (BOM). Users select the relevant spare part right on the diagram and place an order.
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Service & Breakdown Request Management
Manage breakdown reports, service scheduling and field team assignment in a single workflow, with request status updated in real time.
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Warranty & Maintenance Contracts
Track serial-number-based warranties and periodic maintenance contracts, with automatic reminders for upcoming maintenance.
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Dealer & Service Network Portal
Dealers and authorized service centers can request parts, view stock and pricing, and create service records.
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Quotes & Project Pricing
Prepare line-item, multi-currency quotes for machinery and complete production line projects, and manage the approval workflow.